FAQ

Why do you only offer a few products per category?

We believe in quality over quantity. We do the hard work of researching, comparing, and testing so you don’t have to. Instead of dozens of mediocre options, we bring you the one or two products that truly stand out in each category.

Can’t I just buy these products on other Marketplaces?

We eliminate the guesswork for you. Unlike marketplaces where you have to sift through countless listings of varying quality, we handpick only the best, most reliable, and certified products in each category. No endless scrolling, no unpleasant surprises — just products you can trust.

Can’t I just buy these products directly from the brand websites?

You could — but it takes time and effort to figure out which product is right for you and which seller or brand you can trust. At UK Luxe, you save that time and mental energy because we’ve already curated the best product and verified its authenticity. We help you shop smart and confidently.

Do you ship across Europe and nearby regions?

Yes — we ship to all countries within the European Union (EU) member states and other neighbouring regions in Europe. Our products are stocked and shipped from trusted European suppliers for faster delivery.

Are your products authentic and CE-certified?

Absolutely. All our products are authentic, premium quality, sourced from official European suppliers and comply with EU standards, including CE certification where applicable. No unbranded or questionable imports — just premium, authentic goods from trusted brands.

How long does delivery take?

Orders usually arrive within 3–7 business days, depending on your location and product availability. Since we ship from EU stock, delivery is fast and reliable. Shipping times vary slightly depending on the destination.

What payment methods do you accept?

We accept iDEAL, all major credit cards and other secure payment methods supported by Shopify Payments like American Express, Apple Pay, Google Pay, iDEAL, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.

What is your return policy?

If you’re not satisfied, you can return eligible products within 14 days of delivery. Please review our full Return and refund policy for more details.

Do you offer customer support?

Yes — we’re here to help. Email us at info@ukluxe.nl and we’ll respond promptly.

Why should I buy from UK Luxe instead of other stores?

At UK Luxe, we combine authenticity, quality, convenience, and trust — offering premium European-sourced lifestyle products with excellent service.

What does “Live luxe. Shop smart.” mean?

It’s our philosophy: treat yourself to a little luxury, and do it the smart way — by letting us do the heavy lifting of product research and quality assurance for you.